Delivery Information

If you order before 12:00PM, we will deliver that afternoon!

We deliver twice a day (Monday to Friday):
MORNING DELIVERY: Between 9:00AM and 1:00PM
AFTERNOON DELIVERY: Between 1:00PM and 4:00PM

Our order cut-off time is 1 hour before the delivery time slot starts.

Delivery Charge and Minimum Order
Delivery is FREE on all orders over $50. There is a minimum order of $40 to qualify for home delivery.
 

How orders are charged when shopping with us for the first time
Payment is done through credit card via our Paystream system. When you shop with us for the first time, our online payment system will verify your credit card by charging $1, which will then be automatically credited back to you when you complete your online purchase.


Adding an extra item to an already completed order
If you've forgotten something and have completed your order, not to worry! Simply give us a call on 9534 6588 and we can add it to your existing order.


When an item isn't available
If you've ordered an item that is out of stock, we will substitute it with the next available product closest in the price range. If the product or price is vastly different, we'll call you to make sure you're happy with the replacement. If you don't want substitutes, there is option to tick 'no substitutes' at checkout.


Delivering to your door
You don't need to be home when we deliver, simply tell us where to leave it! We'll email you with a photo to let you know once the delivery has been made.


Suburbs Available for Home Delivery

We currently deliver to the following suburbs:

  • St Kilda

  • St Kilda East

  • St Kilda West

  • St Kilda Rd

  • Albert Park

  • Middle Park

  • Caulfield

  • Caulfield North

  • Balaclava

  • Elsternwick

  • Elwood

  • Malvern

  • Windsor

  • Armadale

  • Port Melbourne

  • South Melbourne

LOCATION

270-272 Carlisle Street 
Balaclava VIC 3183

Email: info@littlehen.com.au
Phone: 03 9534 6588

OPENING HOURS

Monday - Friday: 8:00AM to 7:00PM
Saturday: 8:30AM to 6:00PM
Sunday: 9:00AM to 6:00PM
Public Holiday hours: 10:00AM to 4:00PM

CONTACT US

 

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